Answers After Hours See plans

Your own personal assistant that sends leads straight to your phone, starting at $99 a month.

Stop losing after-hours calls to your competitors.

See plans and pricing

Nearly one in eight calls that trades businesses get comes in after hours. When nobody picks up, 82% of consumers say they would call a competitor instead. And the average service job is worth about $365.87. So every after-hours call that rings out or lands in voicemail could be a paid job handed to someone else.

Your automated assistant takes down each caller's details and sends you an alert in the language you choose, with when they'd like a call back. Once your line is live, service emergencies can go straight to a contact number you provide, if you'd like.

We set it up. You get the calls.
Many AI answering apps leave the setup to you. We build your assistant for your trade from a short form and keep it running. You just forward your calls.

We handle the legwork. You just call back and book the job.

Hear our AI assistant answer real calls

Hear it take a call (English)

Read the transcript

AI assistant: Hello, you have reached Demo Lawn Care. For English, say English. Para español, diga español.

Caller: English.

AI assistant: Thanks. This is an automated AI assistant, and this call may be recorded. Answer a few quick questions and I'll get your message straight to the owner. Is this a real-life emergency?

Caller: No, it is not.

AI assistant: What's your first name?

Caller: Michael.

AI assistant: Nice to meet you, Michael. What is the service address? Please include street number, street name, city, state, and zip code.

Caller: 123 Oak Street, Albany, Oregon, 97321.

AI assistant: The service address is 123 Oak Street, Albany, Oregon, 97321. Did I get that right?

Caller: Yes, that's correct.

AI assistant: Okay, Michael. What service can we provide?

Caller: Lawn care and trimming of hedges.

AI assistant: Is there an emergency where you need to get a hold of Demo Lawn Care urgently?

Caller: No.

AI assistant: What's the best time for the owner to contact you?

Caller: Tomorrow afternoon.

AI assistant: Okay. The owner has been contacted and will get back to you by tomorrow afternoon. Have a good day. Goodbye.

12:15 PM

New call from

Language: English

Caller: Michael

Callback:

Address: 123 Oak Street, Albany, Oregon 97321

Need: The caller is requesting lawn care and hedge trimming services.

Callback time: Tomorrow afternoon

Outcome: Callback requested

También en español

Read the transcript

AI assistant: Hello, you have reached Demo Lawn Care. For English, say English. Para español, diga español.

Caller: Español.

AI assistant: Gracias, soy un asistente automatizado de inteligencia artificial y esta llamada puede ser grabada. Responda a unas preguntas rápidas y le haré llegar su mensaje directamente al dueño. ¿Es una emergencia que pone en riesgo la vida?

Caller: No, no es emergencia.

AI assistant: ¿Cuál es su nombre?

Caller: Mi nombre es Lupe.

AI assistant: Mucho gusto, Lupe. ¿Cuál es la dirección del servicio?

Caller: La dirección es 123 Oak Street and Albany, Oregon, código postal 97321.

AI assistant: La dirección es 123 Oak Street, Albany, Oregon, 97321. ¿Lo anoté bien?

Caller: Sí.

AI assistant: Muy bien, Lupe. ¿Qué servicio podemos ofrecerle?

Caller: Necesito que me corten mi pasto.

AI assistant: ¿Hay una emergencia por la que necesite comunicarse con Demo Lawn Care urgentemente?

Caller: No, no es emergencia.

AI assistant: ¿Cuál es el mejor horario para que el dueño se comunique con usted?

Caller: Mañana por la tarde.

AI assistant: Muy bien, ya contactamos al dueño y nos comunicaremos con usted mañana por la tarde. Que tenga un buen día. Adiós.

12:10 PM

New call from

Language: Spanish

Caller: Lupe

Callback:

Address: 123 Oak Street, Albany, Oregon

Need: The caller needs lawn mowing services.

Callback time: Tomorrow afternoon

Outcome: Callback requested

Caller spoke Spanish

These are real phone calls to our AI assistant, recorded as they happened. Below each call is a copy of the alert it sent, with phone numbers hidden for privacy.

Want to hear the AI assistant in action? The same demo line is available for customers on request. Just contact us.

Plain, simple pricing

Pick your plan

Pick the plan that best supports your business. Every plan comes with our team behind you. We keep your assistant running, and when you need us, we've got you.

  • Lowest Price

    Silver

    Good for businesses that use around 200 or fewer minutes a month after hours.

    $99/month

    200 minutes a month included
    then $0.55 per extra minute

    Alerts a day
    100
    Support
    Next-business-day replies
    Sign up online

    Sign up and pay securely online: $99 today for your first month, with no setup fee. Then $99 a month. Your next bill comes one month later.

    Move up as your minutes grow.

  • Recommended

    Gold

    Good for businesses that use more than 200 minutes a month after hours, or have a growing list of customers.

    $159/month

    500 minutes a month included
    then $0.55 per extra minute

    • 2.5× the minutes of Silver
    Alerts a day
    300
    Support
    Next-business-day replies
    Sign up online

    Sign up and pay securely online: $159 today for your first month, with no setup fee. Then $159 a month. Your next bill comes one month later.

  • Most Coverage

    Platinum

    For businesses that want the full package with priority support.

    $369/month

    1,250 minutes a month included
    then $0.55 per extra minute

    • 2.5× the minutes of Gold
    Alerts a day
    600
    Support
    Priority customer support
    Sign up online

    Sign up and pay securely online: $369 today for your first month, with no setup fee. Then $369 a month. Your next bill comes one month later.

Already signed up? Use the Manage or cancel button below to upgrade, downgrade or cancel your plan. See Questions for how plan changes, billing and cancelling work.

Manage or cancel

Everything included, on every plan

We never sell your data or your customers' data. Here's everything you get, whichever plan you pick. Call features start once your line is live.

  • An assistant instead of voicemail, in English or Spanish, so you reach more customers
  • Answers in your business name, with questions set up from your intake form
  • Optional emergency forwarding: service emergencies can go straight to a contact number you provide
  • Alerts on your phone in the language you prefer, with when to call back
  • Caller details in your alerts: first name, number (from caller ID), service address and what they need
  • More than one caller at a time, so a busy night rarely means a busy signal
  • A spam filter that protects your wallet: incoming calls are checked against caller-reputation data from several spam databases. Calls from known spam or invalid numbers, including many telemarketers and robocalls, are blocked before they're answered, so you don't pay for them
  • Ready within one business day after we get your completed answers back. A business day is Monday through Friday, Pacific time, not counting US federal holidays.
  • Setup done for you: an intake form, a welcome aboard package, and we test everything before we hand it over
  • A ready-made assistant for your trade, like HVAC, plumbing or lawn care
  • Keep your number: you forward your business number to the number we send you, set up just for your business
  • 911 safety check: every caller is asked if it's a real life emergency, and if so is told to hang up and dial 911
  • Simple, clear billing: blocked spam is never billed. Every other call your assistant answers uses minutes from your plan, rounded up to the next full minute. Calls that hang up before connecting don't count
  • Updates anytime: email us to change your assistant's questions and script
  • Maintenance, fixes and support included: next-business-day replies on Silver and Gold; same-day on Platinum before 3 PM Pacific on business days
  • Free alert app for iPhone or Android: no account to create, we send you your login
  • Your own private alert channel, login-only, on our own private servers
  • 5 days of alert history on our servers, so alerts sent while your phone was off or offline are waiting when it reconnects. After 5 days, they’re deleted.
  • Alerts encrypted in transit (HTTPS) from our servers to your phone

  • Your own private alert channel, on our private servers

    Your business gets its own private alert channel, kept on our own private servers. Your call details stay there: on iPhone, only a wake-up signal with no call details passes through a push relay so your alerts arrive right away. No one can open your alerts without a login. Only you and the people you add get in, and each business gets its own logins and access keys, set up by us. Alerts are encrypted in transit (HTTPS).

  • Protection from silent calls

    We do our best to protect you from erroneous calls. Your assistant hangs up after 15 seconds of silence, so a dead-air or silent call ends quickly instead of tying up your line.

  • Support we take personally

    We love what we built, and we love our customers. A great product needs great support, so we hold ourselves to a higher standard: we take every problem seriously and do our best to make it right.

  • We never sell your data

    Your customers trust you with their name, phone number and address. A private channel on our own servers keeps your alerts between your business, the people you choose and our team. That protects you and your customers. And we never sell your data or your customers' data, period.

What it does for you

After-hours calls answered and customers taken care of, even when you can't pick up.
Your phone never clocks out. Now you can.

  • Call forwarding and a free alert app

    You keep your business number and forward it to your assistant's line, which we set up for you, plus a free app where you get all your alerts.

  • It takes down what you'd want to know

    It picks up the calls you can't take and tells callers they've reached your assistant. It asks for a few quick things: their name, address, what they need, whether it's an emergency, and the best time to reach them. Then it writes down the key details and sends them to you and your team, with when the caller would like a callback. You know what the customer needs before you dial.

  • Win the customers you've been missing

    When a call goes to voicemail, many people don't wait. They call the next name on the list. That job goes with them, plus every repeat job and referral after it. Now those calls can turn into new customers for you. Wake up to details, not voicemails: each caller's details are ready for your first callback.

  • Two languages, more customers

    Once your line is live, your assistant answers in English or Spanish, whichever the caller picks, so callers who speak either language get answered instead of turned away. That wider reach means more potential customers and more chances to book the job. Your alerts come in whichever of the two languages you prefer.

  • Two kinds of emergencies, handled right

    Service emergencies are jobs someone needs done right now. Once your line is live, if you'd like, those callers can go straight to a contact number you provide, and you decide whether to take the job. It's optional: email us anytime to turn it on or off. Life-threatening emergencies are different: every caller is asked if it's a real life emergency, and if so is told to hang up and dial 911.

How it works

  1. You purchase

    Pick your plan, then sign up and pay securely online.

  2. We send you an intake form

    We email you an intake form, ready-made for your trade. It's short and in plain words.

  3. You fill it out

    The form walks you through the details we use to set up your assistant. Just fill it out and reply by email.

  4. We customize your setup and alerts

    We set up your assistant and your private alerts on our servers. Then we test everything, including calls in both languages, before we hand it over.

  5. We set up your forwarding line

    Your assistant gets its own line, set up just for your business. You keep your current number and set it to forward calls to that line.

  6. We send your welcome aboard package

    It walks you through the whole setup, step by step, and you're good to go.

  7. We stand by for customer service

    Questions or changes? Email us. We keep everything running, fix problems and answer your questions. Support hours are Monday–Friday, 8 AM–5 PM Pacific.

Questions

Is it a real person?

No. It's your personal assistant: an automated phone assistant, powered by AI. It writes down the key details and sends them to you, so you or your team can call the caller back yourselves.

What happens with emergencies?

There are two kinds, and they're handled differently.

Life-threatening emergencies: every caller is asked if it's a real life emergency, and if so is told to hang up and dial 911. That safety check is always on.

Service emergencies: if you'd like, once your line is live, a caller who needs urgent service can go straight to the emergency contact number you give us on your intake form (your own phone number). You decide whether to take the job. Emergency forwarding is optional: you pick yes or no on your intake form, and you can email us anytime to change it. When it's off, those calls come to your app as a call summary, like every other call. If you don't pick up a transferred call, the caller reaches your phone's voicemail for now.

Do I need a new phone number?

You keep your number. Your assistant gets its own line, a number set up just for your business, and you set your business line to forward calls to it. Whether it's after hours or you're on vacation, your assistant answers the calls you forward.

How are minutes counted, and do I pay for spam?

Every call your assistant answers uses minutes from your plan, rounded up to the next full minute, including a short call or a spam call that slips past the filter. A call of 2 minutes and 10 seconds counts as 3 minutes. Calls that hang up before connecting don't count. Minutes are measured by the time your assistant is on the call. If a call is forwarded to you, it stops counting when it's forwarded. Known spam numbers, including many telemarketers and robocalls, are screened out before your assistant answers, so those are never billed. Past your plan's included minutes, extra minutes are $0.55 each on every plan. Extra minutes are billed on a monthly invoice, usually the next one.

What if it gets something wrong?

Every call summary has the caller's number, so you can always reach them yourself. Our team keeps your assistant running and fixes problems, all included in your monthly price, and on any plan you can email us anytime to update its questions and script. Support hours are Monday–Friday, 8 AM–5 PM Pacific. Silver and Gold get next-business-day replies. Platinum gets priority support: same-day replies if you contact us before 3 PM Pacific on a business day, otherwise next business day.

Is it worth it compared with a missed job?

Silver is $99 a month, Gold is $159 and Platinum is $369. The average service job is worth about $365.87. That's what customers pay, not your profit, but one saved job at that average covers Silver or Gold more than twice over and comes within a few dollars of Platinum.

How do I upgrade or change my plan?

Use the Manage or cancel button below the plans to upgrade or downgrade. Plan changes take effect right away, with a prorated charge or credit for the rest of your billing period. Credits go on your account balance and come off your next invoices. They aren't refunded to your card. The plan you have when your next monthly invoice is made sets the included minutes for the whole billing period, including minutes used before the change. Minutes past those are billed at $0.55 each on a monthly invoice, usually the next one.

Can I sign up for more than one plan?

No. Each customer can have one plan at a time. If you already have a plan, don't sign up again. Use the Manage or cancel button below the plans to switch to a different plan.

How do I cancel?

Cancel anytime: open the Manage or cancel page and choose to cancel your plan. Cancellation takes effect at the end of your current billing period, and your service continues until then. There's no refund for unused time, and fees already paid are non-refundable. If you cancel, any extra minutes used before your plan ends are still owed. They'll be billed on a final invoice, which our payment processor will email to you with a secure link to pay.

Meet the founder

I'm Corey Coffey, and Answers After Hours is my business. For more than fourteen years I've run operations and logistics and led teams, in jobs where missing a call or dropping a handoff was never okay. Again and again, I watched good local businesses lose work because nobody picked up after hours. So I built an assistant that answers when you can't, so those customers reach you, not the next name on the list.

Privacy Policy

Read the Privacy Policy

Effective date: November 1, 2026

This policy explains how Corey Coffey, doing business as Answers After Hours ("we"), handles information.

What we collect

From callers: name, phone number (from caller ID), job address, what service they need and the best time to call back. From businesses that sign up: name, email, phone, business name, a billing address if you add one, and the reason you give if you cancel. Payments are handled by our payment processor, and we don't store card numbers.

Call recording

Calls to the automated phone assistant may be recorded and transcribed so the business gets a summary of the call.

How we use it

To send call alerts to the business, and to run and support the service.

How long we keep it

Alerts are kept on our servers for 5 days, then deleted.

Our phone providers keep their own call records under their own retention policies.

Sharing

We never sell your data or your customers' data. Callers' details go to the business they called. Otherwise we share data only with the service providers that run the service (hosting, phone and payment processing) and when the law requires it.

Questions

Email coreycoffey@hotmail.com.

Terms of Service

Read the Terms of Service

Effective date: November 1, 2026

These terms are between your business and Corey Coffey, doing business as Answers After Hours ("we"). By signing up, you agree to them.

The service

An automated phone assistant, powered by AI, answers the calls you forward from your business number to the number we send you, takes each caller's details and sends you an alert. It is not an emergency service: callers with a life-threatening emergency should hang up and dial 911.

Payment

Plans are monthly subscriptions, billed each month from your signup date until your cancellation takes effect. There's no setup fee. Each customer may have only one plan subscription at a time. To change plans, use the Manage or cancel page instead of signing up again. Every call your assistant answers uses minutes from your plan, including short and silent calls. Calls that hang up before connecting don't count, and neither does spam blocked before your assistant answers. Minutes are measured by the time your assistant is on the call, and each call is rounded up to the next full minute. If your assistant forwards a call to you, the call stops counting when it's forwarded, so your own conversation with the caller isn't billed. Minutes past your plan's included minutes each month are billed at $0.55 per minute on every plan, on a monthly invoice, usually the next one. Plan changes made from the Manage or cancel page take effect right away, with a prorated charge or credit for the rest of your current billing period. Credits go on your account balance and come off your next invoices. They aren't refunded to your card. The plan you have when your next monthly invoice is made sets the included minutes for the whole billing period, including minutes used before the change.

Cancellation and refunds

You can cancel anytime from the Manage or cancel page. Cancellation takes effect at the end of the current billing period, and your service continues until then. There's no refund for unused time, and fees already paid are non-refundable. Any unused account credit isn't refunded. Cancelling, or removing your payment method, doesn't remove charges for extra minutes used before your plan ends. Any unpaid extra-minute charges will be billed on a final invoice, which our payment processor will email to you with a link to pay, and you agree to pay it.

Your responsibilities

You're responsible for keeping the information you give us accurate, and for any caller-notice or call-recording rules that apply where you do business.

Disclaimer and limitation of liability

The service is provided "as is." We work hard to keep it running, but we can't promise that every call will be answered, transcribed correctly or delivered. To the fullest extent the law allows, we aren't liable for indirect or consequential losses, such as lost jobs or profits, and our total liability is limited to the fees you paid us in the 12 months before the claim.

Changes

We'll email you at least 7 days before any change to these terms or your price.

Governing law

These terms are governed by the laws of the State of Oregon. Questions? Email coreycoffey@hotmail.com.